BuxoDelete your Buxo account
Buxo app (Android and iOS), by João Aguiar.
You can delete your account and all the data linked to it at any time, without asking anyone. If you no longer have the app, you can also ask by email.
In the app (immediate)
- Open Buxo and sign in.
- Tap Settings.
- Tap Delete account and confirm.
Your account and data are deleted straight away. To keep a copy first, use Settings → Export my data.
By email
Email privacy@buxopantry.com from the address on your account with the subject "Delete account". We confirm the request and delete the account within 30 days (usually the same day).
What is deleted
- Your account: email, name, password or Google sign-in link.
- Receipts and photos, and the purchase history and prices linked to you.
- Pantry, shopping lists, restaurant spending and settings.
- Your device identifier for notifications.
Shopping lists you created are deleted, for the other members of your household too. If you own the household, it is deleted and the other members stop sharing it, but keep their own lists and pantry. If you do not own it, you simply leave it.
What may be kept
- Technical crash reports, without receipt content: up to 90 days.
- Database backups, where they exist: until they are replaced by newer ones.
- Anonymous counts of AI reading use (number of requests and cost), with no link to you or to receipt content.
- Subscription records the law requires us to keep (such as tax records): for the legal period. Payments are handled by Google Play or the App Store; cancel the subscription in the store.
Product prices with no link to you may still count towards price comparison.